Apple had a pretty rough last few months with the battery issues causing older iPhones to slow down. This when confirmed, was met with heavy backlash from the customers and even resulted in lawsuits. However, the company came forward gave users a discount on batteries so the slowing down issue could be resolved.
Now the CEO of Apple confirmed in an interview with ABC News that they are working on software enhancements which will allow users to see the battery health and also turn off the power management feature which essentially slowed down the iPhones. Tim Cook said that when they released this update last year, the company apparently made it clear the consequences of this but “users didn’t pay attention”. Cook also apologized for the issue and said maybe the company wasn’t clear when they released the software update. He finally explained the real reason for the update which was to prevent unexpected restarts in older phones and preserve battery.
Tim Cook’s statement sounds like the code was in place for the benefit of the users but it backfired for the company. Nevertheless, the company is now allowing users to switch off the power management feature with a warning about unexpected restarts. The new update with this feature will roll out soon for everyone. Until then we will have to see if this statement and the update will help Apple’s case with the lawsuits filed in court.